We’ve rolled out two feature improvements designed to make your booking and messaging experience more reliable and customizable:
1. Customize Your Booking Pages With a WYSIWYG Editor
Want your online booking pages to match your brand or provide more context to clients? Now you can.
We've added a WYSIWYG option to give you greater customization over your booking pages (similar to our email editor).
  • Add rich descriptions that appear below your booking page title
  • Switch to <source> mode for customization
  • Preview changes in real time before publishing
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IMPORTANT:
The WYSIWYG editor is only available on our newer layouts (All-in-One, Weekly, or Monthly layouts). It is not available for the older four "legacy" layouts.
📖 Learn how to use the WYSIWYG editor here: Availability Pages.
2. Get Notified When a Text or Email Fails to Send
Stay on top of client communication with new failure alerts in your Email Notifications. Get alerted by email immediately if a text or email message fails to send so that you can take action!
To enable this feature, navigate to
Settings
>
Notifications
>
Email.
Then make sure
When Message
"Fails to Send"
is checked.
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*Important: Again, enabling this will alert you if
either a text or email message fails to deliver
. You will be notified via email from Apptoto.
3. Get Notified When Appointments are Created, Removed, or Changed
We've also added new notifications to alert you when appointments have been created, removed, or when the appointment time changes on your calendar. You can also be alerted shortly before an appointment occurs. This gives you greater flexibility in controlling who in your company receives notifications about changes to appointments before the event starts.
You can enable these notifications to be delivered by email (under the Email Notifications > Appointment section) or via text (under the Text Notifications > Appointment section).
new_appointment_notitifcations
4. Get Notified About Payment Collections/Refunds
Finally, there are five new notification options you can enable to be alerted when you collect a partial or complete payment, issue a refund, or collect your client's credit card details. Similar to the other new notifications, you can enable these notifications to be delivered to a specific email address and select if you want to be alerted when a:
  • Payment is made
  • Deposit is collected
  • No show fee is collected
  • Refund Issued
  • Card details collected
The new payment notifications can also be found under the Settings > Notifications page near the bottom of the screen in the new "Payments" section.
payments_notifications
📖 Learn more here about all the notification changes: Notifications for Appointment Responses & Changes.
Together, these updates help you present a more polished booking experience while also ensuring no client message slips through the cracks.